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EXELLENCE MODELS: EFQ, USA, Australia

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EXELLENCE FRAMEWORK: EFQM, CAF, USA, AUSTRALIA for various types of organisations
Each book describes the contents of the Excellence Framework in question, using questions and contrasting pairs of examples. The book will help you to identify the need and readiness for change, and will assist you with understanding the Excellence Framework in question by comparing your own practices with those of successful organizations.

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