Public Organisations

Revised to align with EFQM 2013, with addition of EFQM Scoring Summary Sheet and links to related books. Available in printed form and as an e-book.

A self assessment workbook that has been drawn up as a self-assessment tool for organisations in the public sector and central and local government.

The page presents examples, events, sayings and anecdotes, so that the reader can understand the reasons and consequences without explanation.

The books do not attempt to teach or force any particular model on the reader; interpreting the contents of the book is the reader's job. The readers compare the two different stories and in their minds create a story that is appropriate for them.

Lisätietoja tuotteesta:
Book_contents.pdf
Book_reviews.pdf
Questionnaire.xls

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Asiasanat: management strategic-management human-resource-management process-management financial-management public-sector change-management self-assessment quality-awards measurement efqm excellence-model quality-management product-development
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